Policies

NO REFUNDS | ALL SALES FINAL

Refund Policy:
We DO NOT accept returns or exchanges on any jewelry. Double check everything!! Especially for custom orders to insure no mistakes. 

If for any reason we make a mistake we will rectify it immediately.

Deposits:
Any deposits are final and non refundable

Processing Time:
The time needed to prepare an order for shipping varies. For details, see individual items.

If an item is on hand, it will be shipped in 1-2 business days

Custom Orders & Pre-Orders have a 3-4 week processing time, not including shipping

Shipping Time:
The time for the package to arrive AFTER the processing time

FREE SHIPPING for any orders $60+ (domestic)
Domestic shipping is 3-5 business days
RUSH SHIPPING is available for $20 1-2 business days

Lost Packages and Carrier Delays:
We are NOT responsible for any delays cause by carriers that are out of our control (ie. once the package is accepted by carrier).

We are NOT responsible for any packages lost by the carrier, you must contact them at that point.

If package is returned to sender or marked undeliverable, new shipping costs will have to be paid to have it reshipped and no refunds will be given.

Cancellations:
Order cancellations are allowed the first 24 hours after the order is placed. After that the order is in progress and can not be stopped.

Custom Orders:
Make sure to provide accurate contact information (email, phone number or social media) so we can send a picture of your finished piece to ensure you like it before shipping out.